Head of Customer Service
A job description is not a job ad. I cannot stress this enough. There is nothing more tiresome than to see an ad like this:
Requirements:
- At least 5 years experience
- Ability to make swift decisions, work through stressful situations and solve problems quickly
- Deep knowledge of your area
- Creativity
- Ambition
- etc.
Does this make you want to jump up, tell your boss you're leaving and go work for this company instead? I don't think so. This hardly evokes an emotion, much less the feeling of wanting to uproot so much of your being and quit your job.
You have to remember that in the end of the day, that's what you want people to do. The people you want to apply are probably being treated really well at their current job so that they won't quit. So, you have to work extra hard to attract them!
- Department
- Product
London
Workplace & Culture
You just have a couple of seconds to capture the interest of your visitors. Explain how it is working at your company. Give the visitor an insight, show with text and pictures. Share your company culture.
Try to communicate your companies efforts to existing and prospective staff what makes your company a desirable workplace.
About TV Player
TVPlayer is an OTT platform which allows you to watch TV at home and on the go. Our pay structure allows people to choose exactly what plan suits them most; from completely free accounts to premium subscriptions starting from £5.99 per month.
Head of Customer Service
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